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Workflow-based
Learning Design: Integrating learning and knowledge with business
process.
Tom Gram (Klick Communications) and Ian MacNeil (Bank of Montreal)
This
session will argue that the most effective learning is derived from
tasks in the business process and built directly into the workflow
itself. The
session will introduce current thinking and practice in workflow
based learning and describe a method for use by training analysts
and designers to extract critical skills from key business processes
and then build learning and knowledge solutions to embed directly
in those processes. Workflow and e-learning technologies that support
this approach will also be discussed.
A case
study will be presented and participants will have the opportunity
to apply the method to a business process in their organization.
Learning
Outcomes: The audience at this session will learn:
- Why
it is critical to connect learning and workflow
- Current
trends toward workflow based learning
- A
workflow analysis method to derive learning and knowledge needs
- How
e-learning tools and technology support workflow based e-learning
- How
to apply a workflow based learning approach to their organization
About
the Speakers:
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Tom
Gram is Vice-President, Learning and Performance Solutions
at Klick Communications Inc.. He has 20 years experience in
learning and e-Learning, and organizational performance improvement.
He has lead projects in the education, technology, telecommunications,
and healthcare sectors and held senior consulting positions
with IBM, Hewlett-Packard, and Mount Allison University.
Since
joining Klick, Tom has led e-Learning and consulting projects
for Pfizer, AstraZeneca, and Abbott among others. He has taught
Training Needs Assessment and Evaluation at Ryerson University.
Tom
has a B.A. in Cognitive Psychology and M.A. in Educational
Technology. He
is a member of the International Society for Performance Improvement
(ISPI) and the Canadian Society for Training and Development
(CSTD).
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Ian
MacNeil is Senior Manager, Learning Solutions at BMO Financial
Group's Institute for Learning. Since 1994, Ian has been involved
in designing, developing and delivering distributed learning
solutions for various projects and programs throughout BMO
Financial Group.
Most
recently he has been focused on implementing the IFL's second-generation
Learning Management System. Ian's work has focused on the
shared capability requirements of the Institute for Learning.
He has been building and integrating these capabilities to
create effective 'economies of scale' and 'reusability' of
products and services utilized in meeting the learning needs
of BMO Financial Group's employees.
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Building
Strategic Effectiveness
Tim
Fallon, President, TSI Consulting Partners, Inc.
Strategic
effectiveness is a way of thinking and acting as an organization
to ensure the achievement of its vision, mission, and goals. Effectiveness
is achieved through a cyclical three stage process:
- The
Formulation Stage assesses the current situation, develops a clear
vision for the future, and formulates a strategic map for how
the organization achieves its vision.
- The
Implementation Stage focuses on effective implementation of the
strategic priorities and objectives outlined in the strategic
map.
- The
Review and Adjust Stage provides regular opportunities to adapt
both the strategy and the approach to implementation to meet ever-changing
realities.
Drawing
on his experience as an external consultant helping companies formulate
their strategies and successfully implement them, Tim will:
- Provide
an overview of the basic principles of strategic effectiveness
- Describe
the factors that differentiate organizations with high strategic
effectiveness from those that are less effective
He
will use examples from client companies to:
- Outline
organizational strategies for building strategic effectiveness
- Suggest
leadership practices that encourage strategic effectiveness
- Identify
ways that middle managers can make vital contributions to improving
the strategic effectiveness of their units and their organizations
Learning
Outcomes: At the conclusion of this STEP Webinar, participants
will be better able to assess the strategic effectiveness of their
own units and organizations. In addition, they will have a better
understanding of the organizational strategies and leadership practices
that build strategic effectiveness.
About
the Speaker:
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Tim
Fallon is President of TSI Consulting Partners, Inc.,
a consulting firm that specializes in helping clients improve
the effectiveness of their people and their organizations.
Tim
serves a wide-ranging client base in the areas of corporate
strategy, leadership effectiveness, aligning organizational
structure with strategic requirements, and large scale organizational
change.
His
clients include: American Express Financial Advisors, Merck
& Company, Qualcomm, International Life Sciences Institute,
Kellogg Company, Cisco Systems, Inc., Proctor & Gamble, Pepsi-Cola
Company, Ascension Health, Association of State and Territorial
Health Officers, Wm. Wrigley Jr. Company, W.K. Kellogg Foundation,
and The California Endowment.
Tim's
educational background includes a B.S. degree from Central
Michigan University and an M.A. from the University of San
Francisco.
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Downloadable
Resources:
Building
Collaborative Capability in a Competitive World
Marybeth Tahar, Chairman of the Board, Interaction Associates
This
highly interactive session will explore the best practices that
many companies are employing to develop collaborative cultures in
competitive organizations. Marybeth will discuss the learning processes
companies use to improve capacity in Collaborative Skills, Strategic
Thinking, and Self Awareness.
She
will focus on three primary audiences:
- Leaders
who can lead other leaders,
- Managers
as the primary agents of development, and
- The
learning and HR professionals who serve as key transformational
change agents.
Be
prepared to enjoy and participate in this inquiry into how you as
a learning and performance consultant can influence your organization
to best develop the tools, skills and wisdom necessary to lead the
charge.
Desired
Outcomes: Participants will...
- Understand
the top challenges to be faced in building collaborative cultures,
and
- Understand
the best practices that 8-10 large, competitive companies have
used to create collaborative capability…
- So
that they leave the session with specific and actionable ideas
to implement in their organizations.
About
the Speaker:
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Marybeth
Tahar
is a Senior Collaboration Consultant for Interaction Associates,
.and past leader of Interaction Associates' Research and Development
function. Marybeth is also the Chairman of Interaction Associates'
Board of Directors.
In
her consulting role, she specializes in the design and implementation
of large scale organizational initiatives. In this field for
25+ years, Ms. Tahar has particular expertise in:
- Designing
and facilitating executive direction setting initiatives
that achieve results in alignment-building, problem-solving,
and strategic planning;
- Planning
and facilitating high-stakes decision making meetings with
complex content, complex interpersonal dynamics and conflict.
- Designing
and implementing large-scale, multi-tiered learning curriculums
and processes.
- Designing
and delivering high potential leadership learning processes;
- Transferring
collaborative skills by training groups and coaching clients
using IA's strategies, models and tools in the areas of
leadership, teamwork, and process consulting.
Since
joining Interaction Associates in 1986, Ms. Tahar has facilitated
strategic planning sessions for a variety of Fortune 500 companies,
developed and customized training workshops, and delivered
training to several thousand individuals.
Prior
to joining Interaction Associates, Ms. Tahar worked for Intel
Corporation as a FAB (chip fabrication facility) Production
Supervisor and Manager of Management Development.
Interaction
Associates, Inc. is a 37-year-old leader in learning and
performance improvement. The firm helps clients build the
needed collaborative capability to produce extraordinary results,
improve critical business processes, and create and maintain
trusting and productive work relationships. www.interactionassociates.com.
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Downloadable
Resources:
ARCHIVED
SESSION:
Overcoming
Barriers to Innovation
Linda Naiman, Corporate Alchemist, Linda Naiman & Associates,
Inc.
According
to the Council on Competitiveness "Innovation will be the single
most important factor in determining America's success through the
21st century." Yet in most companies, innovation is more rhetoric
than reality and few CEOs believe their organizations are good at
innovation. Barriers to innovation include lack of resources, lack
of processes, and values that make creativity and venturing into
the unknown a fearsome proposition.
In
this workshop Linda will examine a barrier that frustrates many
innovators - the inability to sell a good idea - and discuss ways
you can increase your influence so ideas get implemented. Drawing
on personal experience, research findings, and executive coaching
frameworks, Linda will provide an overview of developing influence,
power and impact to help you be more effective as a leader.
Learning
Outcomes:
- Key
characteristics of influencing
- Strategies
for overcoming barriers to innovation through influence and impact
- Building
and leveraging your personal brand
About
the Speaker:
Linda
Naiman is founder of Creativity at Work, a Vancouver-based consulting,
coaching and training group, at the forefront of transformational
change in organizations. Linda is co-author of "Orchestrating Collaboration
at Work: Using Music, Improv, Storytelling, and Other Arts to Improve
Teamwork," (Wiley 2003) and a pioneer in applying art-based learning
to organizational development.
She
presents workshops on creativity, collaborative leadership and innovation
in North America and Europe. As an artist, she is particularly interested
in the relationship between art, influence, power and leadership.
Linda
made headlines in the Vancouver Sun on the role of art in business
and science, and she has also been interviewed in the Globe and
Mail, CMO magazine, ProfitGuide.com, Artful Creation: Learning Tales
of Arts-in-Business, by Lotte Darsø (2004), on CBC Radio, and on
National Public Radio. Her creativity workshop for artists and entrepreneurs
was broadcast on TU Danmark (TV) in 2005.
Clients
include AstraZeneca, BP International, Fairmont Hotels, Choice Hotels
International, Radical Entertainment, Placer Dome, Citizens Bank
of Canada, and the University of British Columbia.
Linda
is an adjunct faculty member at the Banff Centre Leadership lab,
and she is a member of the external coaches network at the University
of British Columbia, where she coaches faculty and staff.
Linda
Naiman & Associates Inc.
2181
West 38th Ave, Suite 804
Vancouver BC Canada V6M 1R8
Tel: 604.327.1565
http://www.creativityatwork.com
email: LN@creativityatwork.com
Subscribe to the Creativity at Work Newsletter: subscribe@creativityatwork.com
Downloadable
Resources:
ARCHIVED
SESSION:
12
Truths about e-Learning
Ken Cooper, Partner, ej4
In
their haste to "get it out there," organizations are ignoring the
basic realities about technology, learning and today's learners.
This session introduces twelve "unavoidable truths" that cannot
be ignored if distance learning is to be successful. Use this Webinar
to benchmark your strategy; then see how Pepsi and Golden Harvest
apply these truths to increase sales, improve retail execution,
raise employee morale and lower training costs.
About
the Speaker:
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Ken
Cooper is an internationally recognized trainer, and is
author of The Relational Enterprise (AMACOM 2002) and Effective
Competency Modeling and Reporting (AMACOM 2000). In his nearly
30 years of consulting, he has spoken to over 2,000 audiences
on topics of leadership, process improvement, and retailer
satisfaction. Ken’s clients have included organizations such
as Anheuser-Busch, Buffalo Rock Pepsi, Monsanto, PeopleSoft,
Maritz, American Institute of Banking, Apple, and IBM, and
he has served on the board of directors of an international
shoe manufacturer and retailer.
Ken
brings his extensive background in training and distance learning
technology. He is experienced in media presentations and learning,
having done satellite training broadcasts for Anheuser-Busch,
and he has given over 200 radio and TV interviews. His competency
modeling and curriculum design research provides the basis
for ej4 courses.
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Downloadable
Resources:
Web
Resources:
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