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DRESS:
Business Casual.
BREAKS/TIMING:
Breaks will be scheduled ad hoc. Timing and sequence of agenda items
is approximate and subject to change.
BREAKFAST:
Continental breakfast will be provided in our meeting room.
WEDNESDAY,
DEC 10th
| 7:00 |
Informal
Dutch Treat Dinner in or near the Rye Town Hilton hotel (If
you arrive late, ask at the front desk where we have gone.) |
THURSDAY,
DEC 11th
| 8:00 |
Continental
breakfast in our meeting room. |
| 8:20 |
Susan
Burke: Welcome to MasterCard. |
| 8:40 |
Stan
Malcolm: Welcome new members and general introductions.
Capture additional Roundtable topics.
|
| 9:30 |
Judy
Issokson, Stan Malcolm (representing Solectron): Progress report
on Leadership initiatives: Talent Review, Performance Review,
Development Planning, etc. |
| 10:00 |
Mike
Dickinson (The SCOOTER Store): Leadership development at The
SCOOTER Store - programs and results. |
| 10:30 |
Bettye
Hill (MasterCard): Leadership initiatives at MasterCard.
|
| 11:00 |
Roundtable
Discussions: Focusing on Leadership issues as a wrap-up to the
previous three presentations. |
| 12:00 |
LUNCH |
| 1:00 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 1:30 |
Pat
Golden (FreddieMac): Real-Time Learning - our blended approach
recently featured in Training magazine. Plus, FreddieMac's Learning
Portal and the people infrastructure behind it. |
| 2:30 |
Pat
Ross (Agilent): Recreating an employee development culture at
Agilent: implementing a radical new paradigm after several years
of lean-budget neglect. |
| 3:00 |
Mike
Dickinson (The SCOOTER Store): A 'collage" of brief topics,
including...
* Infusing an unconventional technical training function into
a fast-growing, strong-cultured company (and avoiding bureaucracy).
* The Shoemaker's Children: an unconventional approach to
developing the training and process design department.
* Level 4 impact study of our sales training.
|
| 4:00 |
Roundtable
Discussions: Three topics broadly related to Learning Management
Systems issues (see Roundtable Topics - Mike, Jane, Russ; below)
and open discussion from the floor. |
| 5:00 |
Meeting
adjourns for the day. (Some optional activities prior to dinner
may be available.) |
| 6:30 |
Shuttle
bus from MasterCard to dinner at Fish in Port Chester. |
FRIDAY,
DEC 12th
| 8:00 |
Continental
breakfast in our meeting room, plus... Roundtable Discussions:
Topics from the list below or generated at the start of the
meeting. |
| 8:30 |
Russ
Sharp, plus Malcolm Roberts and Diane Blair via phone (Bank
of Montreal): BMO's philosophy and business rationale for external
collaboration in consortia, university research, etc. |
| 9:00 |
Russ
Sharp (Bank of Montreal): A 'collage" of brief topics,
including...
* Implementing a CRM system with roll-based portals in a 1
month window (to 14,000 employees, in 1,000 locations, in
2 languages).
* Supporting the bank's consolidation of financial reporting
systems.
* e-Learning delivery infrastructure review.
|
| 10:00 |
Craig
Hall (USAA): Logistical, learning, and cultural issues faced
when moving from hands-on "real system" to simulation-based
training of system users. (Craig will participate virtually,
from San Antonio.) |
| 10:30 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 11:30 |
STEP
Business Meeting: The State of STEP - membership, activities,
opportunities, and the web site. |
| 12:00 |
Meeting
adjourns (Members who aren't rushing off to catch flights are
welcome to have cafeteria lunch and chat informally.) |
ROUNDTABLE
DISCUSSION TOPICS
We use
roundtable discussions to cover general company news updates and topics
that haven't made it onto the formal agenda. Often, roundtable time
provides some of the greatest value of our meetings. Among the informal
topics during this meeting's roundtables, we'll discuss:
-
Craig Hall (USAA): Lead discussion of processes and metrics for
a training organization.
- Mike
Dickinson (The Scooter Store): LMS issues - especially around
Click2Learn's Aspen system, and SCORM standards.
- Jane
Mahoney (MasterCard): LMS "reselection" process; alternatives
to LearningSpace?
- Russ
Sharp (Bank of Montreal): Outsourcing Learning Administration
(Exult) and related LMS (Docent) issues.
- Mike
Dickinson (The Scooter Store) and Stan Malcolm: Lead discussion
of "Informal Learning" and Training's role in it. See
Article
and White
Paper as orientation.
QUESTIONS?
If you
have questions about the agenda, contact Stan Malcolm at: Stan@Performance-Vision.com
or 860-295-9711.
If
you have questions about travel directions or meeting room facilities/technology,
contact:
Desiree
McQueen
Global
& Learning Development
MasterCard University
(914) 249-3173 (x53173) Tel.
(914) 249-4140 (x54140) Fax.
Desiree_McQueen@mastercard.com
THINGS
TO BRING:
To help
plan for our next meeting, please bring notes on dates to avoid (e.g.,
spring conferences you plan to attend).
Please
bring materials describing whatever you plan to discuss. Fifteen
copies should be plenty.
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