AGENDA
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DRESS:
Business Casual.
BREAKS/TIMING:
Breaks will be scheduled ad hoc. Timing and sequence of agenda
items is approximate and subject to change!
BREAKFAST:
Continental breakfast is available at the hotel, and fruit and
beverages will be in our meeting room.
WEDNESDAY,
SEPTEMBER 28th
| 7:00 |
Informal
Dutch Treat Dinner not far from the Hampton Inn on Cherry Lane.
(If you arrive late, ask at the front desk where we have gone.) |
THURSDAY,
SEPTEMBER 29th
| 8:00 |
Meet
promptly at Visitor's entrance to clear security. Have a photo
ID and a business card handy to speed the process. Proceed
with escort to the meeting room in the On-boarding Center.
(Meeting room phone: 817-763-2472. Latecomers, have the lobby
contact Jessie King to escort you to the meeting room: 75521)
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| 8:30 |
Stan
Malcolm: Welcome new members and general introductions.
Capture additional Roundtable topics. |
| 9:00 |
Anne
Bednarz (Director, Learning and Development). Welcome to Lockheed
Martin Aeronautics |
| 9:30 |
Phyllis
Huckabee, Quidel: Quidel's Annual Employee Survey. We
redesigned ours last year (2004), modeling it after the Fortune
Best Places to Work survey. This year, we have an aggressive
campaign to share results and are getting lots of good ideas
from managers and employees. Of course, the improvement from
last year to this is also generating enthusiasm among employees.
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| 10:00 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 11:00 |
LUNCH
will be provided in our meeting room. |
| 12:00 |
Anne
Bednarz, Lockheed Martin Aeronautics: Scooter Tour of the Manufacturing
Plant. See how fighter planes are built from the ground
up. The Fort Worth plant has a long history and a long footprint.
Fighter planes are incredibly complex and built in a craftsman-like
manner. You'll see massive chunks of aluminum come in the south
end of the plant, and fighters emerge from the north end. Not
to be missed! |
| 1:00 |
Wayne
Hays and Shirley Dickson, Solectron: Solectron's Performance
Alignment Review (PAR) process.
The process has been implemented globally for over a year. Wayne
and Shirley will provide a brief overview of the process, with
focus on their innovative Ratings Calibration approach, and
share lessons learned. |
| 1:45 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting.
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| 3:00 |
Bob
Megens, BMO Financial Group: Learning Content Management Strategy.
As part of our eLearning Infrastructure work, we have developed
a Learning Content Management strategy that proposes to be flexible
enough to accommodate current technical, cultural, environmental
and business factors, and yet moves towards an object-based
model. What approaches and applications have others used (strategy,
systems, performance support)? |
| 3:45 |
Ron
Terry, Lockheed Martin Aeronautics: Metrics That Matter - First
Year Results. LM Aero has implemented a web-based evaluation
tool, Metrics that Matter, procured from an ASP vendor. The
tool has been piloted with engineering training for the past
year and a great deal of useful data now be populates it. The
tool supports, L1, L3 and ROI evaluations. We are using the
tool as part of our approach to ensure that our engineering
workforce possesses the requisite technical skills. |
| 4:15 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 5:00 |
Meeting
adjourns for the day. |
| 6:00 |
Dinner
at Rio Mambo. Great Tex-Mex combination foods off Bryant Irvin
Road. |
FRIDAY,
SEPTEMBER 30th
| 8:00 |
Meet
promptly at Visitor's entrance to clear security. Have a photo
ID and a business card handy to speed the process. Proceed with
escort to the meeting room in the On-boarding Center. (Meeting
room phone: 817-763-2472. Latecomers, have the lobby contact
Jessie King to escort you to the meeting room: 75521)
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| 8:30 |
Jacqueline
Meyers, Alumna: FISH! ChartHouse Learning's FISH! film focuses
on individual and organizational change. Jacqueline will talk
about how people are using it and will seek the STEP's innovative
ideas for culture change / training. Her particular concern
is fostering ongoing conversation: how do you engage, and continue
to engage leaders and employees in (often tough) honest, fierce
conversations for the sake of creating a workplace where you
can fully show up authentically? |
| 9:00 |
Phyllis
Huckabee, Quidel: Trust Building for Leaders. Synopsis of
a useful SHRM presentation, "Retention Culture" by Richard Finnegan,
consultant with TalentKeepers (www.talentkeepers.com).
The session focused on important leadership talents, many of
which circle around credibility and building trust as imperatives
to good leadership. (Lockheed Martin Aero's Anne Bednarz has
suggested "Retention Strategies that Work" as a discussion topic
so perhaps the two can be merged into a single presentation/discussion.)
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| 9:30 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting.
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| 10:30 |
Sherry
Stripling, Lockheed Martin Space Systems: Knowledge Management
Initiatives. Two KM initiatives are launching this year:
Communities of Practice, and Coaching tech fellows in their
knowledge transfer skills. |
| 11:00 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 12:00 |
Meeting
adjourns. |
ROUNDTABLE
DISCUSSION TOPICS
We
use roundtable discussions to cover general company news updates
and topics that haven't made it onto the formal agenda. Often, roundtable
time provides some of the greatest value of our meetings. Among
the informal topics during this meeting's roundtables, we'll discuss:
- Phyllis
Huckabee, Quidel: Discussion of Fast Company's "Why we Hate HR"
article.
(http://www.fastcompany.com/magazine/97/open_hr.html)
What is the state of HR practice in our companies?
- Phyllis
Huckabee, Quidel: Development on a Shoe String.
We have an on-going, expressed desire for development opportunities,
but no one seems to have time to focus. Similarly, what development-in-place
activities have folks found effective?
- Mike
Dickinson, The SCOOTER Store: Completion Strategies for Mandatory
Courses.
How are folks achieving 100% completion on mandatory courses such
as compliance (sexual harassment, safety, and regulatory-related
courses)? We and another company in town end up doing a lot of
badgering, for lack of a better term, on those last 10+% of folks
and their managers.
- Mike
Dickinson, The SCOOTER Store: Companies’ “learning portal” endeavors.
What’s been your strategy, who is the sponsor, how is it sponsored,
lessons learned, resources needed to build and run it, etc.
- Bob
Megens, Bank of Montreal: Performance Measurement. We are
engaged in a process of reviewing how we measure learning in terms
of short-term and sustainment of individual performance. - How
do others measure the efficacy of their learning programs and
the relationship between learning and individual/business performance?
- Does the measurement make any distinction between "training"
and "performance support"? - Is the measurement of training relating
to performance connected with "performance management" initiatives/programs?
- Bob
Megens, Bank of Montreal:
Off-shoring.
Any experiences, good or bad? - Are others considering it?
- Jacqueline
Meyers, Alumna: Tools and Processes to assess Employee Satisfaction,
Culture Change, etc. Jacqueline would love to hear what people
are doing with TalentSmart (and other great tools/processes) to
measure employee satisfaction, culture change and individual competencies.
- Ann
Schulte, Mastercard: Mapping Competencies to Learning Objects.
We just launched a new LMS...asp model...and I mean just last
Monday. All in all, a very smooth launch. However, over the next
year we will be adding competencies and looking at integration
with a separate performance management and talent management system.
I'm wondering about the mapping of competencies to learning objects.
Does anyone have any success stories (or nightmares?) from an
effort such as this?
- Ann
Schulte, Mastercard: Blended Learning and LMSs.
Another LMS how to...blended learning. How do we get instructional
designers and learners to move beyond the dreaded online pre/post-work
+ instructor led training. Is it necessary to organize multiple
objects (webinars, ppts, Breeze presentations, course, classes,
external activities) into curriculums for people to understand
or embrace blended learning?
- Ann
Schulte, Mastercard:
Development's Influence on Retention.
Are STEP members discussing the paramount role that learning and
development plays in retention...with respect to the widely-publicized
coming labor shortage? Who's listening?
- Ann
Schulte, Mastercard: Training for Technology-based Learning Developers.
I'd love to send my designers to a workshop to learn/practice
building branching scenarios... yet I can't seem to find something
this targeted... anyone know of a good program?
- Stan
Malcolm, STEP Coordinator: Suggestions for future Webinars.
Please suggest topics and speakers for our webinar series.
QUESTIONS?
If
you have questions about the agenda, contact Stan Malcolm at: Stan@Performance-Vision.com
or 860-295-9711.
Logistics problems, call Jessie King at 817-777-5521.
THINGS
TO BRING:
Please
bring materials describing whatever you plan to discuss. Twenty
copies should be enough.
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