AGENDA
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DRESS:
Business Casual.
BREAKS/TIMING:
Breaks will be scheduled ad hoc. Timing and sequence of agenda
items is approximate and subject to change!
BREAKFAST:
Breakfast is available in the IFL's dining hall each day from 6:00
until 9:00, and light fare and beverages will be adjacent to our
meeting room throughout the day.
WEBEX
ARCHIVES are now available for most presentations. Just follow
the links below in the agenda. If you've participated in our webinars
before, the archived sessions should launch just fine. If the WebEx
replay link above does not work as expected, please follow these
steps.
Setting
up your system to play a WebEx replay:
1.)
Go to: http://xoweb.webex.com
2.)
Select “Meeting Center” tab, then Setup (left side menu), then Meeting
Manager
3.)
Follow instructions to set up Meeting Center software. Once software
is installed, re-select the WebEx replay link
If
you are still having issues, please try the following: Hold
down your “Control” and select the WebEx replay link. Continue holding
down the control key until the WebEx replay begins. Additionally,
please disable all pop-up blockers as another option. If the issue
persists, please schedule 15 minutes of time with Tim Stewart, XO
Communications, for assistance. Email: timothy.d.stewart@xo.com
Phone: 303-539-1019
WEDNESDAY,
MAY 2nd
| 7:00 |
Informal
Dinner in the IFL's dining hall. Timing is approximate. The
dining hall is open from 6:00 until 8:00. If you arrive later,
hungry, ask the Social Centre attendant what he might rustle
up for you. |
THURSDAY,
MAY 3rd
| 8:00 |
Gather
at our meeting room, grab coffee from the service outside
our room and get started.
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| 8:30 |
Stan
Malcolm: Welcome new members and general introductions.
Capture additional Roundtable topics. |
| 9:00 |
Malcolm
Roberts, Director, Learning Solutions. Welcome to the Bank of
Montreal's IFL. |
| 9:15 |
Jay
Cross, Peeling the Informal Learning Onion. (34 minute
Webex Archive.) Roughly 90% of key job learning happens outside
formal classroom and technology-based course settings. Informal
Learning is Jay's term for that 90%. He'll be describing various
approaches to informal learning, linking to Web 2.0 concepts
where appropriate, and illustrating with examples. In addition
to setting the stage for us, he'll be popping in between sessions
with commentary and anecdotes. To get us thinking, Jay has
provided a valuable white
paper. Jay
Cross' Contact Information PPT slide.
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| 9:45 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. (Break). |
| 10:30 |
Charles
Beckham. The Power of the People: Learning Revolution 2.0.
(1 hour, 31 minute Webex Archive. Due to technical difficulties,
we were unable to record Charles' slides via Webex. Instead,
you may access them here: Charles
Beckham's PPT slides.
Also, we now have Charles' and Karie Willyerd's final slide
deck from their ASTD presentation on the same topic: Karie
Willyerd and Charles Beckham - ASTD Presentation 2007 - "Power
of the People: Learning Revolution 2.0") Learners
are leading the revolution to take control of their environment
through social networking. Is the LMS dead? Are Instructional
designers obsolete? Taxonomies become folksonomies. This session
will ignite your imagination on the future of the learning participation
age. Learn how the new tools of Web 2.0 will change the learning
space. (11:30 - Jay) |
| 11:45 |
Bob
Megens. Performance Impact of Learning. (1 hour, 1 minute)
In order to better demonstrate business value, BMO Financial
Group developed a strategic framework that articulates the dependencies
for utilizing measures that reliably connect performance and
training inputs. This continues the Bank of Montreal's longstanding
emphasis on thoughtful innovation in articulating meaningful
performance metrics. Bob
Megen's PPT slides. |
| 12:30 |
LUNCH
will be provided in our meeting room. |
| 1:30 |
Jay
Cross - Reflection and/or anecdotes. |
| 1:45 |
Linda
Larue. Talent Management. (43 minute Webex Archive.)
In our 2002 and 2004 culture surveys, we got strong feedback
from our employees that our people processes were not being
used effectively throughout the company. We were still trying
to merge the two cultures of Kellogg and Keebler into one united
organization. The tools we put in place for managers and employees
have been very effective for us. (2:30 - Jay) Linda
LaRue's PPT slides. |
| 2:45 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. (Break)
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| 4:00 |
Chris
Giantsopoulos. Implementing a Regulatory Compliance e-Learning
Project. (1 hour Webex Archive.) In 2007 BMO designed,
developed and implemented a Privacy and Information Security
learning initiative for the whole organization. Chris will review
many of the challenges and complexities of implementing an enterprise
wide regulatory training initiative, including the utilization
of an off-shore development firm. (4:45 - Jay) Chris
Giantsopoulos' PPT slides. |
| 5:00 |
Meeting
adjourns for the day. |
| 6:00 |
IFL
Tour led by Malcolm Roberts (Gather in "The Bow".) |
| 6:30 |
Pre-dinner
Reception and Photo Op. (Gather in "The Bow".) |
| 7:00 |
"Chef's
Live" Interactive Dinner in the IFL Auditorium. |
| 9:00 |
Kareoke
Night in the Social Centre (All IFL guests are welcome) |
FRIDAY,
MAY 4th
| 8:00 |
Gather
at our meeting room, grab coffee from the service outside our
room and get started.
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| 8:30 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. (Break) |
| 10:00 |
Stan
Malcolm (for Wayne Hays and Shirley Dickson). Training & Development
Portal. SolectronWorld replaces MySolectron as the corporate
portal. See how we've structured content. I'd like to know
how you have designed your portal space. Are you happy with
it? What would you do differently? Stan
Malcolm's PPT slides.
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| 10:30 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
| 11:30 |
Stan
Malcolm. STEP Business Meeting. The state of STEP; plea
for feedback and follow-up actions. |
| 12:00 |
Meeting
adjourns. |
ROUNDTABLE
DISCUSSION TOPICS
We
use roundtable discussions to cover general company news updates
and topics that haven't made it onto the formal agenda. Often, roundtable
time provides some of the greatest value of our meetings. Among
the informal topics during this meeting's roundtables, we'll discuss:
- Bank
of Montreal, Gina Jeneroux: BMO's Accessibility Study.
BMO's Institute for Learning stepped back and took a comprehensive
look at making their services truly accessible to those with special
needs. We'll hear about the work, illustrated with examples.
-
Agilent, Pat Ross & Kendra Anderson: Employee Development.
What novel approaches are you taking to support employee development
at your company? Do you have a philosophy of leadership development
at all levels? If yes, how is this communicated, supported and
developed?
- Agilent,
Pat Ross & Kendra Anderson: New Employee Onboarding.
What new kinds of things are you doing today to help new employees
get up to speed and productive quickly in their new jobs?
- Lockheed
Martin Aeronautics, Sue Hoffman: Skill Retention.
How can we retain critical skills in an aging workforce environment?
What strategies, processes, and/or best practices are you using
to ensure that critical skills don't walk out the door?
- Agilent,
Pat Ross & Kendra Anderson: Employee Engagement.
What are the latest strategies (related to learning and development)
you are employing to boost employee engagement, especially for
longer term employees?
- Alumna,
Pat Golden (Formerly FreddieMac): Action Learning.
The World Institute for Action Learning (WIAL) has been formed.
I would be interested in hearing about how the attending companies
are using Action Learning in Leadership Development.
- Alumna,
Judy Issokson (Formerly Agilent, HP, Sun, Apple): Multigenerational
Workforce Issues. What is the impact of a multigenerational
workforce on HR/staffing/workplace issues? Frequently, "performance
issues" seem to be disconnects in expectations/understandings/experience
between generations.
- Bank
of Montreal, Ian MacNeil: Microsoft's OneNote. I've been experimenting
with this personal organization tool. Have others tried it? How
are you using it?
- Bank
of Montreal, Ian MacNeil: "T-BOK", a Training Body of
Knowledge. Professional groups like the Project Management
Institute offer "Body of Knowledge" documents that are
granualar, comprehensive, and referencable. What would a Training
Body of Knowledge be like and how might one be created?
- Quidel,
Phyllis Huckabee: Coaxing Leaders to dig into Marshall Goldsmith's
"What Got You Here Won't Get You There". I'd like
STEP's advice on how to incorporate the new Marshall Goldsmith
book into basic leadership training we're doing, starting May
9th. In addition to the content of the program (which I am in
the process of finalizing), I want people to be able to dig further
if they are interested. I've thought about giving them all a copy
of the book. However, I would like to draw their attention to
portions of the book during the program to lure them into reading
it.
- (Additional
topics will be identified at the start of the meeting, and throughout.)
QUESTIONS?
If
you have questions about the agenda, contact Stan Malcolm at: Stan@Performance-Vision.com
or 860-295-9711.
Logistics problems, call Ian MacNeil at 416-490-4345. Travel issues,
contact the IFL's Front Desk at 416-490-4300.
THINGS
TO BRING:
Please
bring materials describing whatever you plan to discuss. Twentyfive
copies should be enough. (Bulky items may be mailed in advance to
Ian MacNeil, Sr. Manager, Learning Solutions, Bank of Montreal -
Institute for Learning, 3550 Pharmacy Avenue Scarborough, Ontario,
M1W 3Z3, Canada.)
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