AGENDA
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DRESS:
Business Casual.
BREAKS/TIMING:
Breaks will be scheduled ad hoc. Timing and sequence of agenda items
is approximate and subject to change. At some point during a break
or after lunch, we'll take a walking tour of The SCOOTER Store.
BREAKFAST:
Breakfast is available at the hotel.
WEDNESDAY,
MAY 12th
7:00 |
Informal
Dutch Treat Dinner near the LaQuinta Inn and Suites (If you
arrive late, ask at the front desk where we have gone.) |
THURSDAY,
MAY 13th
8:30 |
Stan
Malcolm: Welcome new members and general introductions.
Capture additional Roundtable topics.
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8:45 |
Mike
Dickinson: Welcome to The SCOOTER Store |
9:00 |
Phyllis
Huckabee (Quidel Corp.): A collage of three topics, plus discussion.
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Emotional intelligence in organizations: Has anyone done any
work on this with their company? What suggestions or recommendations
do you have?
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Biggest bang for the development buck: When you have a very
small budget for delivering training and development, where
have people found the highest return? We're focusing on manager/leadership
development right now, but I'm interested in others' experience.
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Communicating strategy and vision: I am working on an initiative
right now to take the energy and excitement that has been
built with the executive team and financial community around
our strategy and long-term vision and infect the rest of the
organization with that same enthusiasm. After talking with
our top officers, I'm very excited about the possibilities
of this effort. I'd be interested in hearing what others have
done with their organizations, what's worked, what hasn't
worked, etc.
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12:00 |
LUNCH |
1:00 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
2:00 |
Mike
Dickinson (The SCOOTER Store): Another collage of topics,
with discussion:
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It would be interesting to me to discuss what seem to be the
critical elements in the way training/O.D. departments are
valued within their companies. I see all the ROI literature
and frankly, no matter how financially solid the argument,
in my experience those analyses don't hold up to the CEO's
gut feeling from hall talk. (Instead
of how many ways can you do ROI, it seems to me there'd be
value in some sort of analysis of critical incident factors
or factors that go into the keep-or-cut decision. I think
companies sometimes don't realize the full impact of the training/HPT
department, and I'm not sure ROI communicates it adequately,
either.)
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We are in the process of adding behavioral anchors to our
annual performance review form. Our form is built tightly
around our core ideologies, but there has been confusion over
what to consider and how to tie items to the actual job. We
are involving employees in the process, and could describe
the process and outcome, which should be just reaching its
final stages in May.
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4:00 |
Ian
MacNeil (BMO Financial Group - IFL): How an LMS impacts the
day to day life of a learning designer, including how to deliver
the change message to our colleagues responsible for design
and development. |
5:00 |
Meeting
adjourns for the day. |
6:30 |
Dinner
at a nearby location. Their specialty is Texas country cookin':
the best ribs around, steak, chicken breast, chicken fried steak,
salads, catfish, burgers, and wonderful desserts, in a very
cool setting right next to Texas's oldest still-operating dance
hall. |
FRIDAY,
MAY 14th
8:30 |
Mike
Dickinson (The SCOOTER Store): - The SCOOTER Store made the
"Fortune Magazine 100 Best Companies to Work For" list for 2003.
I will describe the factors that we think had the most influence
on being selected, and how we communicated them along with the
overall process. |
9:00 |
Roundtable
Discussions: Topics from the list below or generated at the
start of the meeting. |
9:30 |
Marilyn Martin (Alumna): Top 10 Business Trends and the Implication
for HR Practitioners - How will the "next big thing" impact
what you will be doing in 90 days? Next year? And the year
after? This presentation is a heads up on what's going down.
Compiled from business futurists and HR prognosticators, hear
how changes in US demographics, outsourcing trends, technology,
worker attitudes, and shifting management philosophy will
impact our day-to-day lives.
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10:30 |
STEP
Business Meeting: The State of STEP - membership, activities,
opportunities, and the web site. |
12:00 |
Meeting
adjourns (Members who aren't rushing off to catch flights are
welcome to have cafeteria lunch and chat informally.) |
ROUNDTABLE
DISCUSSION TOPICS
We
use roundtable discussions to cover general company news updates
and topics that haven't made it onto the formal agenda. Often, roundtable
time provides some of the greatest value of our meetings. Among
the informal topics during this meeting's roundtables, we'll discuss:
- Marilyn
Martin (Alumna): Options for a STEP project?
- Paul
Wlodarczyk (Xerox): I'm interested in knowing where Content /
Document / Knowledge management is on people's radar - is it a
top priority, is there IT investment going on, etc. Particularly
on KM, what's the buzz (other than blogs), are there plans, and
if so, what is the key business driver?
- Ian
MacNeil (BMO Financial Group): Update on current projects and
future outlook at the IFL.
- Pat
Ross (Agilent): Innovative approaches to employee development
in this "new world" -- downsized and cost-restricted.
DIAL-IN
INSTRUCTIONS:
Conference
dial-in will be in three long blocks, corresponsing to Thursday
morning, Thursday afternoon, and Friday morning. Conference ID and
phone number is the same for all three, and there is no password.
May
13th from 8:30AM - 12:00PM central time
Conference Name: Step Conference 1
Conference ID: 783702
Conference Password: None
Dial In Info : 866-835-8884
May
13th from 1:00PM - 5:00PM central time
Conference Name: Step Conference 2
Conference ID: 783702
Conference Password: None
Dial In Info : 866-835-8884
May
14th from 8:30AM - 12:00PM central time
Conference Name: Step Conference 1
Conference ID: 783702
Conference Password: None
Dial In Info : 866-835-8884
Problems?:
Tami Rivera, Learning & Organizational Development, The SCOOTER
Store, 830-627-4338
MEETING
SLIDES/HANDOUTS: (If you're participating by phone, please download
in advance so you can follow along.)
QUESTIONS?
If
you have questions about the agenda, contact Stan Malcolm at: Stan@Performance-Vision.com
or 860-295-9711.
THINGS
TO BRING:
Please
bring materials describing whatever you plan to discuss. Ten copies
should be enough.
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